We are an ESSENTIAL business and our Mission at Country Auto is to provide the BEST AUTO REPAIR services while keeping us ALL HEALTHY and SAFE. We are all in this together and we are here to insure we come back from this stronger as a community.
Our business hours are been slightly adjusted recently but beginning MAY 4th, 2020 we will be open REGULAR business hours. M-F 8am-5pm.
We are doing our part with appropriate COVID-19 SAFETY MEASURES:
As an important safety step we are REQUIRING anyone who enters our establishment to wear a mask of some sort.
We will NOT ALLOW more than 2 people in our waiting area at a time. We are consistently practicing a safe social distance of 6 ft or more. We ask that you do not enter the waiting area if 2 people are already observed in the waiting area. We are closely monitoring this activity and will meet you outside once we have finished with the two existing clients, yet should they leave, please proceed into the waiting area with the proper social distance.
We have increased the frequency and intensity of cleaning at ALL customer and employee areas, including regular sanitization of door handles, handrails, touch screens, scanners, and other frequently touched areas.
We have increased our usage of disinfectant sprays, such as LYSOL and MICROBAN, which is a practice commonly used by hospitals and airlines, to supplement our already highly focused sanitation team.
We are regularly using disinfectant wipes, gloves, and hand sanitizer for our customer and employee areas as well as providing hand sanitizing stations.
We are processing PAYMENTS for goods and services by phone. There is NO NEED to physically hand anything to our employees.
We are NOT providing Shuttle Service at this time.
We are working within your vehicle with MASKS and GLOVES on at ALL TIMES, as well as spraying the inside with Lysol.
We require everyone to wash their hands often with soap and water for at least 20 seconds, especially after using the bathroom and before eating. If soap and water are not readily available, alcohol-based hand sanitizer stations are easily accessible throughout our building.
We've adjusted our practices at Country Auto so employees can practice social distancing in the following ways:
- We've eliminated stand-up meetings during shifts and ALWAYS practice a safe social distance with all verbal communication.
- We've adjusted break room tables and microwaves so employees can eat and relax with new parameters in mind.
- We've taken steps to reduce congestion by adjusting the way our crew clock in and out, and are staggering shift start times and break times.
- We've shifted trainings so we don’t have employees gathering in one spot.
We're conducting daily audits of the new health and safety measures we've put into place to make sure people are educated and complying with this new normal.